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PRODUCT PURCHASES & RETURNS

We are legally required to collect tax. Therefore, any applicable taxes will be at time of order. Due to COVID there are currently No Returns or Exchanges. You must contact us with any order issues within 3 business days after order is received.

Haus Etiquette

We graciously ask all of our clients that when in HAUS, please practice the utmost care, consideration, and respect to everyone to ensure it remains a relaxing experience and safe space for all. Many of our appointments are lengthy so please arrive solo. We kindly ask you silence your phone and leave children at home.

BOOKING
POLICY

Late arrivals may result in a shortened appointment time or rescheduling, if rescheduling needed charges will apply.

*Our establishment has the right to refuse service to anyone who is under the influence of alcohol or drugs, behaves inappropriately with our staff, or can pose a threat to our business.*
 

MICROBLADING POLICY

Please read carefully.

A NON REFUNDABLE DEPOSIT is required to book your appointment. This deposit ensures you are serious about your appointment.

ALL CANCELLATIONS AND NO-SHOWS FORFEIT THE DEPOSIT.

First Session Appointment Deposit $100

We require 48 hour notification to reschedule your appointment.

A $50 rescheduling fee will be charged if you reschedule your appointment within 48 hours of appointment time.

If you are more than 15 minutes late you may forfeit your appointment time and be charged a $50 rescheduling fee.

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MICROBLADING CONSULTATIONS:

If you are not sure if you are a good candidate for Microblading?

Please review our Microblading FAQs. (COMING SOON)

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Still not sure?

We are happy to offer a 15 minute personalized consultation to review your individual needs and answer any additional questions. This can be done In-Person or Virtual. $25 Consultation fee will be applied as a HAUS CREDIT towards any brow service. Remaining balance for service is due the day of your appointment.

PRIVACY POLICY

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at info@skinandbrowhaus.com or send us mail to: 1450 N El Camino Real, D, San Clemente, CA 92672.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@skinandbrowhaus.com or send us mail to: 1450 N El Camino Real, D, San Clemente, CA 92672.

TERMS & CONDITIONS

This website is owned and operated by Skin and Brow Haus. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors skin and brow services and products. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

We are legally required to collect tax. Therefore, any applicable taxes will be at time of order. Due to COVID there are currently No Returns or Exchanges. You must contact us with any order issues within 3 business days after order is received.

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Skin and Brow Haus. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

You agree to indemnify and hold Skin and Brow Haus harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall Skin and Brow Haus, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.To the maximum extent permitted by applicable law, Skin and Brow Haus assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the State of California, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Orange County, California. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Membership rules

Membership fees plus any applicable taxes will be due upon the day of signup and will automatically resume on a month-to-month basis unless Membership is terminated in accordance with the cancellation terms below. Monthly dues and/or renewal fees will be withdrawn on the same day of each month. Credits cannot be gifted and can only be used by a Member. Unused credits roll over into the next month and can be stockpiled for up to 3 months. Expired credits have no remaining value. Additionally, all Members receive a 10% discount on products and services at SKIN AND BROW HAUS (some exclusions may apply). Membership discounts cannot be combined with other promotions. Memberships are nonrefundable and nontransferable.

Haus standard 48-hour cancellation policy applies to all Haus Members. If a Member misses, cancels, or changes a monthly service credit/s appointment outside of this designated time, Member will forfeit any credits accordingly. If a Member books a full priced service/s with a Member discount, 50% of the total services booked will be charged. Late arrivals may result in a shortened appointment or rescheduling (charges may apply). To cancel or change an appointment, a Member must call the Haus directly.

Facial Package rules

Series fees and any applicable taxes are due. Additionally, all Series Members receive a 10% discount on products and services at SKIN AND BROW HAUS (some exclusions may apply). Membership discounts cannot be combined with other promotions. Memberships are nonrefundable and nontransferable.

Haus standard 48-hour cancellation policy applies to all Haus Members. No shows will be charged full amount.Less than 48 hours will be charged 50%. Late arrivals may result in a shortened appointment time or rescheduling, if rescheduling needed charges will apply. If a Member books a full priced service/s with a Member discount, 50% of the total services booked will be charged. Late arrivals may result in a shortened appointment or rescheduling (charges may apply). To cancel or change an appointment, a Member must call the Haus directly.

Terms and Conditions
Privacy Policy
Microblading Policy
Booking Policy
Purchase & Return Policy
Haus Etiquette
Facial Package Rules
Membership Rules
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